What is the basis for building a company, organisation or workplace? At the very least, it consists of customers, employees and management. Together, they form the culture of the company – its policies, practices, and the expectations that the organisation places on its employees and that are placed on it from outside. Today, companies understand the importance of a well-functioning work culture. In addition to providing a better and more meaningful environment for its employees, a well-functioning company culture is also reflected down the line in productivity and customer satisfaction, including successful projects across the organisation, from digital solutions to product development and marketing.
The values that guide a company's activities, whether they are only in the minds of its owner-members or already clearly written and communicated in the company's strategy and embedded in the daily lives of its employees, also contribute to the formation of a corporate culture.
At the heart of Fluentia's values is purpose, which is why we are in this business – to play our part in making the IT industry we love more customer-centric and open to change. To focus on purpose – what the customer is looking for and why, and what we can do about it. To find solutions that really fit the customer's need. Our values are about vision, about loving to find solutions, about pride. We are a technology partner not a supplier. We sit on the same side of the table as the customer. We also value equal opportunities, fairness, expertise and simplicity.
But how are our values reflected in our daily lives and actions, and how are they reflected in practice? We talked to our experts Rami and Iiro about this.
- Very often, for example, in job advertisements in this sector, you see all sorts of extracurricular activities advertised, all sorts of descriptions of different kinds of leisure activities with the work team. Without in any way underestimating the importance of employer-organised leisure meetings and gatherings, everyday life can easily be quite full, so the idea that everything is ultimately about the job itself – the relevant and appropriate solutions, and that you can seek those solutions in your own way – is what appealed to me about Fluentia.
- There's a kind of freedom in everything, really – you're not forced into anything. I would say that is expertise on the part of both the company and the designers.
- We have expert level knowledge, quite experienced expert level, I might add. It also requires a certain freedom to find the best solutions. So basically, this culture enables both our experts' salaries and the most appropriate solutions for the customer. Of course, money is never discussed in Finland 😉 .
- Expertise also "lives" in our everyday lives in the sense that we have been in the the field long enough that, even if we cannot say anything about the situation in question, be it any customer application, solution or architecture, we are usually always able to give a good indication of how things are likely to be and how we should approach them. In addition to this, you also have the confidence to tell the client if you see that the model or approach the client originally thought of is wrong.
